Terms & Conditions
ORDERING & PAYMENT
$100 minimum order.
Payment can be made by credit card or Paypal. Orders will ship within 3 business days after payment clears. All orders must be prepaid. We do not offer terms or credit accounts. Canadian orders will be charged GST. Order cancellations must be submitted within 24 hours of placing the order.
Any cancellations not made within 24 hours are subject to a 25% restocking fee.
Usually, our turnaround time is 5-7 business days. In busy periods, however, turnaround time may vary. If you have an inquiry as to when your products will ship, please contact us. Please let us know if you need your order rushed and we will do our best to make it happen.
Prices listed do not include shipping costs. Shipping will be included on your final invoice before payment is processed. All orders are shipped via Canada Post from Vancouver, BC, Canada. If you would like us to use your UPS or FEDEX account, please let us know when you submit your order. If you need expedited shipping, please contact us at the time of order. Duties or customs fees are the responsibility of the retailer.
Returns and exchanges are only accepted for damaged merchandise. Please report any damaged items within 5 days of receipt. Incorrectly shipped items must be reported and postmarked within 5 days of receipt. All returned merchandise must be unopened and in its original packaging with a copy of the original packing slip/invoice. Return shipments must be sent with a tracking number.
We do not offer buyback credit.
DISPLAY & PACKAGING
All cards must be sold in their original packaging. If you are selling merchandise online, credit must be given to Rosy Designs in the description.